Frequently Asked Questions

We are here to help and answer any questions you may have. Here are a few of the most frequently asked questions so you can easily find answers. If you don’t find what you’re looking for here, shoot us an email at We love hearing from you!

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Who will benefit from taking Balance?

Anyone who wants to lose weight and look their best can benefit from Balance!

How will Balance help me lose weight?

Balance contains a research-backed blend of herbal extracts that helps support the metabolic processes that lead to weight loss. Research shows it helps to balance blood sugar in the body and increases fat burning. When taken in conjunction with a healthy diet, this herbal extract can help you lose weight in a healthy way.

How soon will I see results? 

Your results will be highly individual based on your consistency in taking the product as well as your commitment to the other factors that support weight loss including eating a healthy diet and exercising. During the studies that demonstrate the effectiveness of the active ingredient, participants took the product daily for periods of 6 weeks and 12 weeks.

How do I use Balance?

One of the best things about this product is it can be added to ANY beverage! This makes it easy and convenient to benefit from beauty boosting collagen and its metabolic support ingredients every day.

How long will 1 jar of Balance last?

Unlike most collagen products on the market, Balance gives you a full 30 servings, so you never have to go a day without experiencing its benefits.

Will this product make me jittery?

No, Balance does not contain caffeine or stimulants of any kind so it will not make you feel overly energized or jittery.

What is the source of your collagen?

The collagen found in Balance is sourced from healthy, grass-fed cows to ensure a quality collagen. By sourcing from healthy animals, we offer a collagen product that is better for you and better for the planet.  

What type of collagen is in Balance?

We use collagen exclusively from grass-fed cattle to ensure the healthiest source of this vital protein. Bovine collagen is primarily Type 1 and Type 3 which are the major components of our skin, hair, nails, joints, and teeth. Types 1 and 3 collagen are the primary proteins in the body and the top choice for anyone looking to support skin elasticity and a more youthful appearance.

Can I take Balance with my prescription medications?

If you are taking prescription medications, please discuss with your doctor before adding any new supplement to your regimen.

Can I take Balance twice a day?

Yes, there are no concerns with using collagen twice a day. We have no research to indicate that doubling the herbal extracts will enhance your weight loss, but it is not dangerous to do so.

Is Balance collagen approved by the FDA?

The FDA only approves pharmaceutical drugs, not supplements. We use a cGMP (current Good Manufacturing Practices) Certified manufacturing facility which means we follow all applicable FDA regulations and guidelines, and our product undergoes rigorous quality control testing.

Can I return the product if I’m not satisfied?

Yes. We know you are going to be thrilled with your purchase, and benefit from taking Balance, but if you decide to return it for any reason, you may do so within 30 days of purchase for a full refund. Simply email to let us know.

How can I get free shipping?

To enjoy free shipping, simply purchase 2 or more jars of Balance. This is a great way to snag a jar for your spouse or a friend and save!

What countries do you ship to?

At this time, we are shipping exclusively throughout the United States.